Citizens Advice Bureau 
Freephone 0800 FOR CAB (0800 367 222) 
www.cab.org.nz

The Citizens Advice Bureau can offer you advice and guidance on a range of issues. Call freephone or consult the website or the Telecom White Pages for the local bureau numbers.

Auckland Regional Migrant Services Trust.

Three Kings Resource Centre
Phone: 64 9 625 2440
Fax: 64 9 625 2445
e-mail : Resource Centre: reception@arms-mrc.org.nz
ESOL Service: 09-09-625 3181

Manukau Resource Centre
Phone: 64 9 263 5490
Fax: 64 9 263 5491
e-mail : manukau@arms-mrc.org.nz
ESOL Service: 09 262 5982


North Shore Resource Centre
Phone: 64 9 419 7340
Fax: 64 9 480 7824
e-mail : linleem@arms-mrc.org.nz
ESOL Service: 09-09-625 3181

The Auckland Regional Migrant Services Charitable Trust recognises moving to a new country can be a daunting experience.

Some "new kiwis" find adjusting to their new life difficult. Employment, language barriers, housing and cultural differences are sometimes challenging. Even finding out basic information, such as how to get a driver's licence or where to do the shopping, can seem overwhelming at first.

The Auckland Regional Migrant Centre is here to help you through this adjustment phase. The Centre is dedicated to helping and supporting you get the information to make settling into your new home easier.

At the Centre we can offer you a variety of services to help you settle into New Zealand including:

• Information Service
• Welcome and Orientation Programmes
• Helping you approach other services
• English language assessment and learning support
• Help with employment
• Help with citizenship

Road Safety

www.ltsa.govt.nz

Water Safety

Many people enjoy a vast range of aquatic opportunities which the New Zealand environment offers, whether at home, at the pool, beach, river or out at sea. They are aware, at least to some degree, that water represents a hazard, but often are unsure of what precautionary measures can be taken. 
www.watersafety.org.nz

Contacts to discuss health issues, including mental health

Waitemata Asian Health Service
Telephone (09) 486 8347 

Well Woman's Nursing Service
Telephone (09) 523 0263 

Family Planning Association
www.fpanz.org.nz

FPA works to promote a positive view of sexuality and to enable people to make informed choices about their sexual and reproductive health and well-being. 
Family Planning (FPA) provides sexual and reproductive health information, clinical services, education, training and research.

Services include:

• contraception
• STI checks
• menopause
• talking to your children about sexuality
• vasectomy
• PMS
• adolescent sexuality
• pregnancy

Auckland Sexual Health
Telephone (09) 307 2885
www.sexfiles.co.nz

Auckland Sexual Health Services is a free, friendly, confidential sexual health service. They believe that all people have a right to sensitive, confidential, quality sexual health care. Auckland Sexual Health Services' view of sexual health is holistic, and their multicultural team reflects this belief. Auckland Sexual Health Services offer free specialist sexual health checkups. 

Lifeline
Telephone (09) 522 2999
0800 111 777
www.lifeline.org.nz

Lifeline New Zealand has a team of trained telephone counsellors ready to take your call. Our service is free. All calls are confidential and non-judgemental - we are here 24 hours a day, 365 days a year.

Chinese Lifeline
Telephone (09) 522 2088 
0800 888 880 

Youthline
Telephone 0800 376 633

Problem Gambling
Telephone 0800 862 342
The hotline runs in English, Mandarin, Cantonese and Korean.

The Asian Problem Gambling Services of the Problem Gambling Foundation of New Zealand provide services to people who are affected by problem gambling, no matter whether they are the gamblers or the family members or friends. Currently we have Mandarin, Cantonese and Korean speaking counsellors and social workers available. Our services include the following:

Telephone hotline and face-to-face counseling; 
Community development and education; 
Research and development; 
Student training. 
We are based in Newmarket, Auckland and have an outreach face-to-face clinic and drop in center in Pakuranga. Pamphlets in Chinese and Korean are also available.

The services are provided by qualified professionals. All services are confidential and free of charge.

Discrimination and Violence

Human Rights Complaints
Telephone (09) 309 0874

Auckland Sexual Abuse Health
Telephone (09) 623 1700 (24 hrs)

Shakti Asian Woman's Safe House
Telephone (09) 820 3507

Child, Youth and Family Services
Telephone 0508 326 459

Legal Issues

Youth Law
Telephone (09) 309 6967
Email:  info@youthlaw.co.nz
Address: Level One, 219 Federal St, Auckland City 
If you're a child or young person you can call "collect" from anywhere in New Zealand. To call collect, dial 010 and ask for a collect call to Auckland 09 309 6967. Remember to tell the operator we accept collect calls from young people.

The advice line is open from 10am to 4pm - if you can't call then, ring outside these hours and we'll arrange to talk to you at a time that suits. Anyone can call us for information and advice as long as they are under 25 years old or assisting a child or young person under that age.